MESSAGE From the Team at BMP

Here at Bluewater Medical, we have been part of Northern Beaches Community for nearly 25 years. As such, our medical practice will be maintaining continuity of care and fulfilling your health needs during these challenging times. We aim to help keep you safe, in line with our first priority: the health and safety of our patients and our team.

We wish to assure you that we are treating the Coronavirus seriously and want to share with you some of the actions taken so far, to take precautions in Infection Control. We are constantly reviewing the advice and recommendations of the Australian Government, Queensland Health, local health authorities and the World Health Organisation.

Here is a sample of counter-measures already in place at our Practice:

o Thorough surface sanitation is carried out throughout the Waiting Areas, Entrance/Exits, Public Toilet’s;
o Cleansing of all working surfaces and common areas hourly;
o Sanitation services provided throughout the day to appropriate touch points and common areas;
o we have taken the action to remove the reading material ie: magazine and books
o We have also removed some of the waiting room chairs and expanded the space so that no one is sitting shoulder to shoulder.
o Hand Sterilisation unit is at the Reception entrance, and we are asking all persons entering the practice to please use this;
o With advance notice, if required, we can arrange your consult to be held in our Isolation Room (Room 10) which has access from the Verandah, this allows minimal contact with our Team and no contact with other members of the public.
o Anyone experiencing Cold or Flu symptoms should advise Reception when making their booking, as you may be required to phone again on your arrival into the Car Park where further instruction will be given.
o We are now conducting Telehealth/Telephone consultations to our most vulnerable groups of patients:
 Patient is Over 70
 ATSI patient is Over 50
 Patient has a chronic disease (eg Chronic health condition - ever had 721 billed or lung disease, heart disease, diabetes, cancer, high blood pressure.
 Patient is immunocompromised
 Patient is pregnant
 Patient is a mum with a child under 1 year of age

Given the rapidly changing nature of the COVID-19 situation, we are constantly monitoring developments and will be ready to act quickly across the Medical Practice.

As developments arise we will continue to add to the many precautionary measures already in place across our medical practice and will respond quickly to each emerging situation as it occurs, to help ensure the health and safety of everyone involved.

In the meantime, whether you prefer to engage with us in person for a consult or by Telephone Consultation, we are ready and equipped to support your needs.

If you have any questions or concerns, or need advice please call us 07 47786444.

Thanking You,

Dated: 21.03.2020

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